Deliveries are Monday (for Cabbagetown only, 1:00 pm to 4:00 pm) Tuesday (4:00 pm to 7:30 pm) and Thursday (12:00 pm to 4:00 pm) space permitting. Our minimum purchase before tax for free delivery has changed. There are two zones, with two different minimums based on the map below. The new minimums will be $25 for local deliveries and $50 for deliveries outside the new local zone. Most customers are unaffected because almost all of our delivery customers spend more than $50.
New Phone Number
We have a second phone number that can be used if our main number is busy. (416) 972-6488
You can also get hold of us by text on our Menagerie Cell at (647) 917-2497
The local zone is bounded by Ossington Ave. in the west, St Clair and O’Connor in the north and Coxwell in the east. To get free delivery in the zone you must spend $25 before tax. The second zone requires a minimum purchase of $50 before tax and is bounded by Kipling in the west, Markham Rd in the east and Dixon/Lawrence in the north. Both zones are bounded by the Lakeshore. We can deliver outside these zones to the Toronto city limit but will incur a $15.00 delivery charge plus the minimum of $50. If the purchase is under the minimum for the free delivery zone the delivery fee will be the difference between the cost of the product and the minimum amount. As an example if the purchase before tax is $45 and the minimum is $50 a delivery fee of $5 would be applied. The delivery fee can be expensive if the purchase before tax is considerably lower than the minimum. As an example is the purchase is $30 before tax and the minimum is $50 then the delivery fee would be $20.
Items that come up as a free item in a frequent buyer program do not get free delivery and are subject to the same requirements as our regular delivery fee policy.
Deliveries must be arranged over the phone or in the shop with the person who is scheduling deliveries for the week. It is virtually impossible to get an order delivered on the same day it’s ordered. Because of limited space we recommend giving at least two days before you need your items. We cannot take delivery requests by email. You must speak to a live person from the shop
At the present time delivery schedules are made at the beginning of each week on a Monday. Or the previous week for the forthcoming week. At the present time there are no Friday deliveries.
We cannot stress enough that delivery times are not guaranteed. We try our best to accommodate every but delivery times are not always available. Over sized or heavy items may require assistance when it arrives at destination.